Two separate areas of study make up a full CompTIA A+; you're considered an A+ achiever when you've gained exams for both of them. CompTIA A+ training programs cover diagnostics and fault finding - via hands on and remote access, alongside learning to build, repair and fix and understanding antistatic conditions. You may also want to consider doing Network+ as it will enable you to take care of computer networks, and have a more responsible working role.

Student support is absolutely essential - look for a package offering 24x7 direct access to instructors, as anything else will annoy you and definitely hamper your progress. Never accept certification programs which can only support you via an out-sourced call-centre message system when it's outside of usual working hours. Trainers will defend this with all kinds of excuses. But, no matter how they put it - you want to be supported when you need the help - not when it suits them.

The very best programs opt for a web-based 24x7 system combining multiple support operations throughout multiple time-zones. You will have an interface that seamlessly selects the best facility available irrespective of the time of day: Support on demand. Never make do with anything less. 24x7 support is the only kind that ever makes the grade with technical training. Perhaps you don't intend to study during the evenings; but for most of us, we're out at work during the provided support period.

Don't listen to the typical salesperson who just tells you what course you should do without a thorough investigation so as to understand your abilities and also your experience level. Make sure they can draw from a generous product range from which they could provide you with what's right for you. With a little work-based experience or certification, you could discover that your appropriate starting-point is now at a different level to a new student. Starting with a user skills module first can be the best way to get up and running on your computer training, but depends on your skill level.

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